On the "food chain" of goals, those are quite high, right below "make money" and/or "be happy".
Do you get any more micro such as how much sales and profit or what constitutes a "satisfied" customer?
If you haven't guessed, I advocate being micro from top to bottom. In fact if operational level people have measurable micro goals, the macro stuff (increased sales and profit) will take care of itself.
Our goals are increased sales and profit coming from satisfied customers.
ReplyDeleteOn the "food chain" of goals, those are quite high, right below "make money" and/or "be happy".
ReplyDeleteDo you get any more micro such as how much sales and profit or what constitutes a "satisfied" customer?
If you haven't guessed, I advocate being micro from top to bottom. In fact if operational level people have measurable micro goals, the macro stuff (increased sales and profit) will take care of itself.
And if they don't, well . . .
Life long learning - to learn new things that are useful in pursuing my macro goal: easy living.
ReplyDelete