October 14, 2009

Maybe After A Gunfight, But In Business?


"Never apologize and never explain-it's a sign of weakness."

John Wayne


As jarring as this will sound to many of you, it is a philosophy practiced by many managers. Too many in my opinion.


Start with the premise that apologizing or explaining is a "sign of weakness." We are all, at various times, "weak", if we define "weak" as deficient in certain ways.

Who isn't? But being weak does not mean we can't take corrective action to become strong.


Isn't that the whole point of SWOT analysis?

2 comments :

  1. You make it sound as though individuals can be one way in their personal lives and another in business. It doesn't work that way.

    Those who will not apologize or admit they are wrong in their private lives will not in their business lives either.

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  2. That wasn't my intent. Like you, I don't think the tiger can change its stripes. Ultimately we are what we are and that will become apparent to others given enough time.

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