"A riot is the language of the unheard."
Martin Luther King, Jr.
20th century American civil rights leader
We intuitively understand this when we see unrest such as that occurring in Syria and Greece, but what about in your business?
Your customers could complain but more likely their "riot" will simply be buying from someone else.
Are you listening?
this is why we pay you to do cus sat analysis. yes, we're listening.
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