"No mistake is so commonly made by clever people as that of assuming a cause to be bad because the arguments of its supporters are, to a great extent, nonsensical."Thomas Henry Huxley
19th Century English Biologist
19th Century English Biologist
This is particularly important if you manage workers who are inarticulate and/or those for who English is a second language. Just because they can't put their thoughts into clear, concise terms does not mean their opinions are not valid.
The question is, how can you make sure you will hear what the person who cannot clearly express them self has to say?
The question is, how can you make sure you will hear what the person who cannot clearly express them self has to say?
This is very critical when a majority of workers have trouble with English, which is often the case in manufacturing.
ReplyDeleteAnd even when they do, there can be a reluctance to offer suggestions if they feel less intelligent than their bosses, or worse, the boss makes them feel that way.
If either of those things happen management is missing out on a valuable input to their business.
My sentiments exactly Manufacturing Manager. In fact I believe the manager needs to adapt them self to worker more than the worker needs to adapt to their manager.
ReplyDeleteIf the company is willing to hire individuals who do not speak English and they want to know what those employees think, the company needs to set up some way to communicate.