"The newest computer can merely compound, at speed, the oldest problem in the relations between human beings. In the end the communicator will be confronted with the old problem; what to say and how to say it."
Edward R. Murrow, 20th century American broadcast journalist.
All the technology you use has little or nothing to do with communication.
You can be as misunderstood using one as another.
To lessen the chance of that happening, whenever possible, talking to and (of greater importance) listening to the other person, gives you the best possibility for real communication.