September 26, 2008

Management: Virtual Reality

"There are managers so preoccupied with their e-mail messages that they never look up from their screens to see what's happening in the non-digital world."
Mihaly Csikszentmihalyi, Professor of Psychology


No doubt about it the internet is one of the most enabling business tools ever, one with a dark side. 

Consciously or otherwise when managers act as though all they need to know will come from that monitor they face each day, their connection to reality is lost.


2 comments :

  1. To support that, I've noticed that the managers that send the most e-mails, spend the most time reading the e-mails and responding by e-mails. Management by e-mail.

    ReplyDelete
  2. Yes, and the absolute worst is when people argue in email copying others.

    There should be an ironclad rule that says if you have something negative to say you must say it in person.

    ReplyDelete