"In the business world an executive knows something about everything, a technician knows everything about something and the switchboard operator knows it all."
Harold Coffin Former Associate Press Columnist
Working virtually I am no longer plugged into any office grapevine other than my own (and I've not said anything recently I was at all interested in hearing.)
When I did work with others in a large office, I didn't appreciate the value of the informal communication network that flowed in all directions from all levels. But I do now.
Employees may not know what's really going on but they know what they think they know and that is often more important than reality.