SELLING ATTITUDE

"Sales are contingent upon the attitude of the salesman - not the attitude of the prospect."

W. Clement Stone, 20th century author/motivational speaker

The attitude of each can affect the attitude of the other, however, whose attitude do you think will most determine whether or not there will be a sale?

Mr. Stone got it right.

THE KEY TO SALES SUCCESS

"One joy scatters a hundred grieves."

Chinese proverb

Any real salesperson knows this.

Sales is a numbers game and for most sales attempts most of the time, making a sale is the least likely outcome.

Don't focus on the rejections; that's just part of the job.

Celebrate the wins!

THE SALESPERSON'S CREED

"Buying is a profound pleasure."

Simone de Beauvoir

20th century French novelist/essayist

After completing a sale, hearing this from the buyer should be the goal of everyone who calls themselves a salesperson.  

By the way, everyone is a salesperson for something.

Everyone!

I Will Make You Happy!

"Buying is a profound pleasure."

Simone de Beauvoir

20th century French novelist

This should be the foundation of every salesperson's approach to their occupation.

Sales Management: The Few Versus The Rest

"You must do the thing you think you cannot do."

Eleanore Roosevelt

Great sales people sell beyond expectations and I'll bet few have to remind them self that they must do what many think cannot be done. They just do it.

Is the quality or trait that makes them great, easily identified? When hiring sales staff how do you determine who likely has it? What if anything do you do to retain them when you find them?