I think Winston's taken this a bit far but, yes, there is some truth to this.
However, more often the positive side of tactfulness is it leaves open the possibility for reconciliation of two diverse viewpoints.
A good thing.
Showing posts with label reconciliation. Show all posts
Showing posts with label reconciliation. Show all posts
May 11, 2015
January 21, 2014
MORE THAN SAYING I'M SORRY, I REALLY AM
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"The beginning of atonement is the sense of its necessity."
Lord Byron
Late 18th/early 19th century British poet
Apologizing has little value if you are not sorry for what you did or said.
You first need to know you were wrong.
October 14, 2009
Maybe After A Gunfight, But In Business?
"Never apologize and never explain-it's a sign of weakness."
John Wayne
As jarring as this will sound to many of you, it is a philosophy practiced by many managers. Too many in my opinion.
Start with the premise that apologizing or explaining is a "sign of weakness." We are all, at various times, "weak", if we define "weak" as deficient in certain ways.
Who isn't? But being weak does not mean we can't take corrective action to become strong.
Isn't that the whole point of SWOT analysis?
As jarring as this will sound to many of you, it is a philosophy practiced by many managers. Too many in my opinion.
Start with the premise that apologizing or explaining is a "sign of weakness." We are all, at various times, "weak", if we define "weak" as deficient in certain ways.
Who isn't? But being weak does not mean we can't take corrective action to become strong.
Isn't that the whole point of SWOT analysis?
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