Showing posts with label Maslow. Show all posts
Showing posts with label Maslow. Show all posts

October 09, 2008

Getting the Best From Employees: Being Wrong is OK

"I have learned the novice can often see things that the expert overlooks. All that is necessary is not to be afraid of making mistakes, or of appearing naive."

Abraham Harold Maslow, Psychologist and Writer

Not sure who Maslow had in mind when he spoke of the "novice" but to me applied to business it is those with limited experience who are intelligent who may or may not be managers. Individuals whose fresh view made lead to things that more senior people would never see. The trick is to create an environment that encourages their input; one that will process rather than just listen to what they have to say and does not penalize them for being wrong.

Unfortunately I haven't seen a lot of companies who do that well.