"Our mission statement about treating people with respect and dignity is not just words but a creed we live by every day. You can't expect your employees to exceed the expectations of your customers if you don't exceed the employees' expectations of management."Howard Schultz Starbucks Chairman
What employees expect of management could fill volumes depending on who they are and where they are in their career but details aside Schultz is right. Successful leaders earn their followers and if they have to demand leadership recognition they won't be leaders for long.
What employees expect of management could fill volumes depending on who they are and where they are in their career but details aside Schultz is right. Successful leaders earn their followers and if they have to demand leadership recognition they won't be leaders for long.
